CCTV security cameras, digital video recorders and security products.
 


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 Terms  

PLEASE READ THE FOLLOWING TERMS CAREFULLY BEFORE PURCHASING FROM OUR WEBSITE.

Thank You for visiting us!

If you purchase an item from us, we promise to work hard to get your products shipped in a timely manner and to stand behind our every sale and customer. We keep in stock 99.9% of all the products we sell. However, during holidays and special occasions we might run out of one or more of our products. If  for any reason, any of the items you order becomes out of stock, we will contact you immediately. You will then have the option, to wait for the next available shipping date, or to cancel your order.

Warranty: All products are protected by a one year limited warranty unless otherwise stated.

If a product becomes defective with-in the warranty period, we will assist you with the repair process, provided the defective product is returned to us 30 days prior to the end of the warranty. This is to insure that we have ample time to contact the manufacturer in order to service your product. Your item will be repaired or replaced at the discretion of the manufacturer. All DVMRs should be protected by a quality Uninterrupted Power Supply Surge Suppressor (UPS) to insure proper electrical damage protection. Warranties do not cover any damages caused by electrical surges, lightning strikes, blackouts, power generators, water damage, vandalism or product tampering.

All returns must be accompanied by an RMA # and sales invoice/receipt to qualify for the warranty. Shipping charges to and from are not refundable.

Return Policy: Customer satisfaction on anything you buy or your money back. If you buy a product from us and are not fully satisfied return it before 30 days of receipt for a full refund less shipping charges. Products labeled Final Sale can not be returned. It is necessary to call us and get an RMA number before returning your item. Please call us at 305-593-0840 for an RMA Number (Return Merchandise Authorization) prior to shipping your product back. Ship your item back to us together with a copy of the original invoice and a brief note on what you want done.(exp.refund, exchange, etc.) As soon as we receive your package we will inspect it and act per your instructions. Remember, it must be returned in its original factory packaging and resealable condition. Refunds are processed the first week of every month. Shipping charges to and from are not refunded.

Payments:  We accept Visa, MasterCard, Amex, Discover, Money Orders and Wire Transfers.

We can only ship to the billing address of the card holder. (Credit Card Bank Policy) If you would like your order to go elsewhere, please contact your credit card Bank/Company and list an alternate shipping address with them. This can be easily accomplished by calling the 800 number on the back of your credit card. Remember, if your ship to address is different than your bill to address, your order can be delayed.

Money Orders are considered Checks by all US Banks and may take over 15 business days to clear and will delay your order. However, USPS Postal Money Orders have more security and your order will be processed within 5 business days.

Western Union Money Transfers payments will be processed within 24hrs and shipped on the next available shipping date.
Bank Wire Transfers will be processed within 24 hours and shipped on the next available shipping date. Call us with your order for bank information.

Privacy Policy: (Last updated: January, 2010)
Security Depot Intl, Inc (Security-Depot.com) is committed to protecting the privacy of your personal information on our Web sites and developing technology that gives you the most powerful, safe, on-line experience.
SDI, Inc. is a participant in the Safe Harbor Agreement between the United States and the European Union, and meets the Safe Harbor privacy principles published by the U.S. Department of Commerce. SDI,Inc. uses your personal information only to provide the services you have requested. The information is also used to communicate with you regarding your account by sending out periodic newsletters that are considered as essential to the operation of the service.  We also use your e-mail address to respond to incoming service and support requests from you. We ask for your postal address because some of our services require a mailing address so that we can completely perform the service. For example, we need your postal address for shipping purposes. We may also use this information for credit card validation. SDI,Inc. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive personal information (such as a credit card number and other financial information) is transmitted over the Internet, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. SDI, Inc. secures customers information on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. SDI, Inc. will not use your customer contact list or any other customer information for any other purposes than those intended with the service, nor will your customer information be shared with any other parties. SDI, Inc. will not use your customer information for the purpose of sending unsolicited commercial e-mail.

Thank You and Stay Secured!

 

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